GENERAL TERMS AND CONDITIONS OF SALE (GTC)
1. Introduction
These General Terms and Conditions of Sale (GTC) govern the services provided by:
Trade name: Thalès Agency
Company: ALVGROUPE LTD
Legal form: Limited Company (LTD)
BRN : C25218823
Registered office
123 Morcellement Jardin d’Anna, Avenue Atlantic
Flic en Flac – Île Maurice
Email: contact@thalesagency.mu
Phone: +33 6 14 77 61 64
2. Scope of application
These GTC apply to all services provided by Thalès Agency, including:
website creation,
digital support,
strategic marketing,
automation and digital tools,
consulting and services related to brand image and digital communication.
Any order implies full and unconditional acceptance of these GTC.
3. Quotation and Order
Any service is subject to a quotation or a commercial proposal.
The order is considered firm and final after:
written approval of the quotation (email or signature),
and, where applicable, payment of a deposit.
4. Pricing
Prices are expressed in euros (€) or Mauritian rupees (MUR), depending on the quotation.
Prices are those in effect on the date of the order.
Thalès Agency reserves the right to modify its prices at any time, without retroactive effect on orders already validated.
5. Payment Terms
Unless otherwise stated:
a deposit may be required at the time of order,
The balance is payable upon delivery or according to the agreed schedule.
The accepted methods of payment are specified on the quotation or the invoice.
Any late payment may result in the suspension of ongoing services.
6. Performance Deadlines
The performance deadlines are provided for information purposes only.
They may be adjusted depending on:
the client’s responsiveness,
content validation
or additional requests.
Thalès Agency cannot be held liable for any delay resulting from a lack of cooperation on the part of the client.
7. Client obligations
The client undertakes to:
provide accurate and complete information,
provide the necessary content (texts, images, technical access)
approve the deliverables within the agreed deadlines.
The client is responsible for the legality of the content provided.
8. Intellectual property
The creations produced by Thalès Agency remain its intellectual property until full payment of the amounts due.
Once full payment has been made, the usage rights are transferred to the client, unless otherwise stated in the quotation.
Thalès Agency reserves the right to mention the projects carried out for commercial reference purposes.
9. Liability
Thalès Agency undertakes to use all necessary means to properly perform the services.
Toutefois, l’agence ne saurait être tenue responsable :
commercial results achieved
improper use of the delivered tools
interruptions related to third-party services (hosting providers, external platforms).
10. Termination
In the event of termination at the client’s initiative:
amounts already paid shall remain due to the agency,
services already performed remain payable.
In the event of a serious breach, Thalès Agency reserves the right to suspend or terminate the services.
11. Confidentialité
The parties undertake to keep confidential all information exchanged in the course of the services.
12. Personal data
The personal data collected is processed in accordance with the Privacy Policy and in accordance with the RGPDavailable on the website.
13. Force majeure
Thalès Agency shall not be held liable in the event of force majeure or events beyond its control.
14. Governing law and disputes
These General Terms and Conditions are subject to the … laws of Mauritius.
In the event of a dispute, an amicable solution shall be sought as a priority.
Failing this, the competent courts of Mauritius shall have exclusive jurisdiction.
15. Acceptance
Le client reconnaît avoir pris connaissance des présentes CGV et les accepter sans réserve.